Terms of service

Terms & Conditions for Wikini USA

Overview

This website is operated by Wikini USA, located in Florida, USA. Throughout the site, the terms “we,” “us,” and “our” refer to Wikini USA. By using this website and purchasing our products, you agree to the terms and conditions outlined below. Please read these Terms of Service carefully before accessing or using our website. If you disagree with any part of these Terms, you should not access our website or use our services.

Changes to terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be posted on this page, and it’s your responsibility to check periodically for updates. Continued use of the website after posting changes constitutes your acceptance of those changes.

Account information

You agree to provide accurate and complete information when creating an account or making a purchase. Keep your information up to date to ensure smooth transactions and notifications. You are responsible for maintaining the confidentiality of your account details.

Products and services

  • All items sold on this website are subject to availability.
  • We make every effort to display accurate product images and descriptions. However, we cannot guarantee that your monitor’s display of product colors is accurate.
  • All products and services are subject to change, including pricing and availability.
  • We reserve the right to limit the quantities of any product offered and may refuse orders at our discretion.

Pricing and payment

  • Prices for products on our website are subject to change without notice.
  • Payment must be made in full at the time of purchase.
  • We accept various payment methods, and all transactions are encrypted for security.

Refund and exchange policy

Please review our Refund Policy for details on returns and exchanges. In general:

  • All swimwear products must be returned in original, unworn, and unwashed condition.
  • Items marked as “Final Sale” cannot be returned or exchanged.
  • We reserve the right to refuse returns that do not meet these conditions.

Shipping and delivery

  • We ship to locations within the United States. Please refer to our Shipping Policy for detailed information on shipping fees, delivery times, and any restrictions.
  • Orders typically process within 1-3 business days.
  • Shipping times are estimates and are not guaranteed, especially during peak seasons or due to unforeseen circumstances.

Delivery of physical goods

At Wikini USA, we use USPS service to deliver physical goods to our customers. Once an order is shipped, we are not responsible for any damage, loss, or delays that occur during transit.

If your order is damaged or lost in transit, please contact the shipping provider USPS directly to resolve the issue. Any claims for damaged or lost items should be made with the respective courier service.

Replacement of damaged or lost items is handled at the discretion of www.wikiniusa.com. We may offer a replacement or store credit depending on the circumstances.

Electronic gift card and store credit

  • Valid only on WikiniUSA.com: Gift cards and store credit are issued by Wikini USA and can only be redeemed on wikiniusa.com. They cannot be used on any other websites, subsidiaries, or retail locations.
  • Non-transferable & non-refundable: Gift cards and store credit are non-transferable, non-refundable, and cannot be exchanged for cash.
  • Expiration: Gift cards and store credit have a stated expiration date, which cannot be extended under any circumstances. Once expired, any remaining balance will be forfeited.
  • Partial use: If your purchase is less than the value of your gift card or store credit, the remaining balance will remain available for future purchases until the card or credit expires.
  • Lost or stolen cards: We are not responsible for lost, stolen, or damaged gift cards. Store credit is linked to your account and cannot be transferred.
  • No cash redemption: Gift cards and store credit cannot be redeemed for cash, except where required by law.
  • Additional restrictions: Gift cards and store credit cannot be used in conjunction with certain promotions, discounts, or special offers unless otherwise stated.

By purchasing or using a gift card/store credit from wikiniusa.com, you agree to these terms and conditions.

Privacy policy

Your use of our website is governed by our Privacy Policy. We respect your privacy and only collect the personal data necessary to complete your transactions and improve your shopping experience.

Limitation of liability

  • Wikini USA will not be responsible for any damages arising from the use or inability to use our website or products.
  • We do not guarantee that our website will be free of errors or interruptions, nor do we warrant the accuracy or reliability of product descriptions.
  • We will not be liable for any indirect, incidental, or consequential damages related to the use of our website or products.

Intellectual property

All content on this site, including text, images, logos, and designs, is the property of Wikini USA and is protected by copyright and trademark laws. You are not authorized to use, reproduce, or distribute any content from this website without prior written consent.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. We encourage you to read their privacy policies and terms of service before engaging in any transactions.

User comments and feedback

If you submit any content, feedback, or ideas to us, you grant us the right to use, edit, and publish those materials without compensation or obligation.

We are not responsible for the content submitted by users. Any comments or materials submitted must not violate any third-party rights or contain harmful material.

Force majeure

We will not be held responsible for delays or failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, government actions, or pandemics.

Termination

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms of Service. Upon termination, you must cease all use of the website and any products or services obtained from us.

Order cancellation

  • At Wikini USA, we reserve the right to cancel any order placed on our website for the following reasons:
  • Fraud: If we suspect any fraudulent activity or transaction, the order will be cancelled, and the incident will be reported to the appropriate authorities.
  • Out of stock: If the product(s) you ordered are out of stock, we will notify you and cancel the order. You will be provided with a full refund, or we may suggest a suitable replacement if available.
  • Error on pricing or listing: We make every effort to ensure that our prices and product listings are accurate. However, if there is an error in pricing or listing, we reserve the right to cancel the order and provide a full refund.
  • Failed verification check: If we are unable to verify your identity or payment information, we reserve the right to cancel the order.
  • Pending payment from a previous order: If you have any pending payments from a previous order, we will cancel your current order until the previous payment is cleared.
  • History of dishonesty: If you have a history of dishonesty or fraudulent activity with wikiniusa.com, we reserve the right to cancel any future orders.
  • Breach of terms: If you breach any of our terms and conditions, we reserve the right to cancel your order.

Sizing and fit

We make every effort to provide accurate sizing information and fit details for each product. However, sizing may vary by style or manufacturer. Please refer to our sizing chart and contact us if you need further assistance with sizing. We are not responsible for items that don't fit as expected, but we offer refunds or store credit for eligible returns.

Care instructions

We provide care instructions for all our products to help ensure their longevity. Please follow these instructions carefully. We are not responsible for damage caused by failure to adhere to the recommended care guidelines.

Custom orders or personalized products

Custom or personalized products are non-returnable and non-refundable unless there is an error on our part. Please ensure all details for custom items are correct before submitting your order.

Environmental responsibility or sustainability

At Wikini USA, we are committed to sustainability and responsible sourcing. We strive to minimize our environmental impact and use eco-friendly materials and packaging wherever possible.

Governing law

These Terms of Service will be governed by the laws of the state of Florida, USA. Any disputes will be resolved in the appropriate courts located within Florida.

Severability

If any provision of these Terms of Service is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

Contact information

For any questions regarding these Terms of Service, please contact us at: